Privacy Policy
This Privacy Policy explains how Dragon Solution Legal collects, uses, discloses, and retains personal data in connection with its website and related communications. It applies to visitors, prospective clients, and other individuals who interact with the site.
This introductory summary highlights the main areas addressed in the policy and directs readers to the related support and governing terms.
Use the contact details below for questions about this policy or the handling of personal data.
Data We Collect
We may collect identifiers and contact details, case-related information, communication records, technical data, and any other information a user chooses to provide through forms, messages, or service enquiries. For a legal services website, this may include information relevant to the nature of the enquiry, appointment requests, and follow-up communications.
How We Collect Data
We collect personal data directly from users when they submit enquiries, request information, or communicate with us. We also receive data through website interactions, such as device and browser information, and from service providers that support site operation, security, and administration. In some cases, information may be provided by a person acting on a user’s behalf.
Cookies and Similar Technologies
Our website may use session cookies, persistent cookies, and similar technologies. These may be used to keep the site functioning, remember basic preferences, measure site performance, and understand how visitors use the website. We do not rely on cookies to collect more information than is reasonably needed for these purposes.
Cookie Controls
We use standard cookie controls to support site operation and basic analytics. Users may manage cookies through their browser settings, including deleting existing cookies or blocking future ones. Some features may not function properly if cookies are disabled.
Your Rights
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, or deletion where retention is no longer justified. In some cases, we may also consider objections or restrictions on processing. We may need to verify identity before acting on a request.
How to Make a Request
To make a privacy request, provide enough detail for us to identify the relevant information and assess the request. We may decline or limit a request where the law permits or requires us to do so, including where records must be kept for legal, security, or operational reasons.
Retention of Data
We retain personal data for as long as reasonably necessary to provide services, manage enquiries, maintain business records, meet legal or regulatory obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will delete it, anonymise it, or otherwise handle it in a secure manner consistent with our retention practices.
Changes to This Policy
We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to make the updated version available on the website and indicate the effective date where appropriate. Continued use of the website after an update means the revised policy applies to future processing.
How We Use Data
We use personal data to respond to enquiries, assess and manage service requests, communicate with users, operate and secure the website, maintain records, improve site performance, and comply with legal or regulatory obligations. Where appropriate, we may also use data to prevent fraud, troubleshoot technical issues, and support internal administration.
Sharing with Service Providers
We may share personal data with service providers that assist with website hosting, security, communications, record management, and other operational support. We may also share information with professional advisers or other parties involved in a matter where this is necessary for service delivery or administration. These parties are expected to handle the data in a manner consistent with their role.
Legal Disclosures
We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests from public authorities, protect our rights, investigate suspected misuse, or support the administration of legal services. Any disclosure is limited to what is reasonably necessary for the relevant purpose.